Cancellation Policy

48 Hour Cancellation Policy

Mink Total Medical Spa work on an appointment schedule with very little ability to fill spots at the last minute.  All bookings require a NON REFUNDABLE deposit. All services that are on SALE are NON REFUNDABLE. Should the need arise to cancel or reschedule reservations, a 48-hour advance notice is required. Insufficient notice to cancel or reschedule reservations will result in charges up to full service value. All no show reservations will result in charges up to full service value. We DO NOT give refunds on deposits, services, memberships, services on sale, spa packages or gift cards. Spa Events are subject to terms of agreement for cancellations.  Our time is just as important as yours, no exceptions will be made. 

Phone Etiquette
To preserve a relaxing atmosphere for all our guests, we ask for cell phones to be silenced during your time at Mink Total Medical Spa & Wellness.
We recommend leaving your valuables at home as we are not responsible for lost or stolen items.
Please arrive at least 10 minutes before your scheduled appointment. Late check in can result in a reduction of your treatment time.
Please consult with your physician to determine which services are right for you; if you’re pregnant, have allergies, medical condition, or are taking medications.
Gift Certificates
Our gift certificates are available in any denomination. Gift certificates are valid for a lifetime. Gift Certificates never expire.